If you have changed your mind on the purchase, you can return the products within 30 days of purchase (providing the items are unused and complete with the packaging and relevant manuals), the return address is:ĩ8% Positive Reviews By .uk Ultra Secure Ltd are completely dedicated to your total satisfaction and provide a 30-day, no questions asked, money back guarantee on all products purchased, except special order items made upon request. PayPal payments can be made directly to By Cheque (please make cheque payable to Ultra Secure Limited).By Card Machine (for customers visiting our offices or during an exhibition).By Telephone by using Credit or Debit Cards (all major credit cards), no additional charges are applied.Online by Credit or Debit Cards (all major credit cards), no additional charges are applied.If Deliveries are delayed with the Couriers due to circumstances beyond their control such as severe weather conditions or traffic accidents, we are afraid we cannot be held responsible, although we would always work with our customers and couriers to provide the best possible solutions.

Special Projects normally Despatched within 5 – 10 working Days. Most Orders Despatched within 1 – 2 working Days (stock located within our central UK or French warehouses). Ultra Secure are charging 30€ per order to cover for carriage, fees and all duties/taxes, unfortunately due to Brexit rules and complications these Custom & Delivery charges cannot be refunded should the items be returned.įor business customers wanting to pay the VAT & Duties upon delivery (not duties & taxes' prepaid), please order by Email or Telephone. The Courier will not be asking for additional fees upon Delivery.īusiness Customers will be required to supply us their EORI and VAT Number through the checkout page or by email after the purchase, parcels cannot be despatched to a Business in Ireland without these number (this is not relevant for private buyers). VAT Registered Customers in Ireland will be able to claim the VAT back through their normal accountancy processes. This includes Ultra Secure collecting the 23% Irish VAT, and all Fees & Duties which is then passed onto the relevant authorities in Ireland.

All online orders are being sent out using the 'Duties & Taxes' prepaid method, which has proved by far the most efficient & favoured method for our customers in Ireland.

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